Opening Hours

Our typical working hours are 9am until 6pm, Monday to Saturday, and we can be flexible where necessary.

We offer a 24/7 roof emergency call out service too – so if you’re in need of an urgent repair call us on 01592 747209 anytime, and check out our emergency roof repair page for some tips on what to do while you’re waiting for us to arrive.

Frequently Asked Questions

Do you do insurance work/repairs?

Yes – we’ve worked with all major house insurers and are happy to undertake this type of work.

Do you supply written quotations?

Detailed written quotations are supplied and agreed before work commences.

Do you do structural work?

Yes – all aspects of roof repair, from the roof truss makeup to the slate/tiles/felt on the roof.

How long will it take?

Factors include, the condition of the existing roof, its age and its size. Some repairs can be completed in a day, others take much longer depending on the complexity of the job – we’ll do our best to give you an estimate before the job starts, but please bear in mind a lot of the work is weather dependent!

Do you guarantee your work?

Yes – all the work is guaranteed (parts and labour) – the length of the guarantee depends on the roofing material you choose, as each has a different expected lifespan:
12 years for felt roofs
15 year guarantee for tiled roofs
20 years for slate roofs
(Please note we don’t include storm damage in our guarantee)

Any claims made to guarantees given will require a hard copy to be shown before any works will be carried out. It is the customer’s responsibility to keep these guarantees safe. Shepherd Roofing and Slating will not be responsible for providing duplicate hard copies.

Can you match my existing roof tiles/felt/slate?

Yes – we can match almost any existing roof material.
Members of The Guild Of Master Craftsmen
We're a Fife Trusted Trader
Members Of The Federation Of Small Businesses