Public liability insurance is important for a business because it will pay out in the event that a mistake is made which causes an injury to a member of the public or customer, or which damages their property.

We work to very high standards at Shepherd Roofing and Slating, but we know that mistakes may happen from time to time, and you can therefore rest assured that we are covered by the correct insurance for the rare occasions when something doesn’t go as planned.

Incidents where customers slip or trip over are among the most common accidents which can result in public liability insurance claims. For example, if a spill isn’t marked with a warning sign, and a customer slips and becomes injured as a result, they may claim for compensation. Public liability insurance covers potential costs like this for our business.

Frequently Asked Questions

Do you do insurance work/repairs?

Yes – we’ve worked with all major house insurers and are happy to undertake this type of work.

Do you supply written quotations?

Detailed written quotations are supplied and agreed before work commences.

Do you do structural work?

Yes – all aspects of roof repair, from the roof truss makeup to the slate/tiles/felt on the roof.

How long will it take?

Factors include, the condition of the existing roof, its age and its size. Some repairs can be completed in a day, others take much longer depending on the complexity of the job – we’ll do our best to give you an estimate before the job starts, but please bear in mind a lot of the work is weather dependent!

Do you guarantee your work?

Yes – all the work is guaranteed (parts and labour) – the length of the guarantee depends on the roofing material you choose, as each has a different expected lifespan:
12 years for felt roofs
15 year guarantee for tiled roofs
20 years for slate roofs
(Please note we don’t include storm damage in our guarantee)

Any claims made to guarantees given will require a hard copy to be shown before any works will be carried out. It is the customer’s responsibility to keep these guarantees safe. Shepherd Roofing and Slating will not be responsible for providing duplicate hard copies.

Can you match my existing roof tiles/felt/slate?

Yes – we can match almost any existing roof material.
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